TS License DB crash

[BigDude]

I have a W2K TC/Citrix system that recently went boom. I beleive I know how
to fix it, but I wanted to confirm and ask for advice before proceeding.
Fortunately I have a few days to fix this... Our TS Licensing server recently
had an unexpected shutdown due to a power failure and a UPS service problem.
Murphy's third strike in this was that the TS licensing database appears was
corrupted by the crash soe the licensing service will not start... When I try
to start it I get:
A service specific error 31 dialog message.

The Event log entries:
---event ID: 44 Source:TermServLicensing
General database error occurred, Can't initialize ESE instance - error -255
JET_errDatabaseBufferDependenciesCorrupted, Buffer dependencies improperly
set. Recovery failure..
---event ID: 54 Source:TermServLicensing
Can't open restored database file. A copy of the restored database file has
been saved as C:\WINNT\System32\LServer\TLS4CC.tmp. Terminal Services
Licensing will use the existing database file.
---event ID: 44 Source:TermServLicensing
General database error occurred, Can't initialize ESE instance - error -255
JET_errDatabaseBufferDependenciesCorrupted, Buffer dependencies improperly
set. Recovery failure.
---event ID:7024 Source:Service Control Manager
The Terminal Services Licensing service terminated with service-specific
error 31.

Based on what I have read here and on technet it looks like I will need to
remove and reinstall the TS Licensing service and then contact the
Clearinghouse to get the licenses re-installed... Is this the 'best' way to
handle this ?

[Patrick Rouse]

You could also do a restore of the system state.
--
Patrick Rouse
Microsoft MVP - Terminal Server
http://www.sessioncomputing.com

Post by BigDude
I have a W2K TC/Citrix system that recently went boom. I beleive I know how
to fix it, but I wanted to confirm and ask for advice before proceeding.
Fortunately I have a few days to fix this... Our TS Licensing server recently
had an unexpected shutdown due to a power failure and a UPS service problem.
Murphy's third strike in this was that the TS licensing database appears was
corrupted by the crash soe the licensing service will not start... When I try
A service specific error 31 dialog message.
---event ID: 44 Source:TermServLicensing
General database error occurred, Can't initialize ESE instance - error -255
JET_errDatabaseBufferDependenciesCorrupted, Buffer dependencies improperly
set. Recovery failure..
---event ID: 54 Source:TermServLicensing
Can't open restored database file. A copy of the restored database file has
been saved as C:\WINNT\System32\LServer\TLS4CC.tmp. Terminal Services
Licensing will use the existing database file.
---event ID: 44 Source:TermServLicensing
General database error occurred, Can't initialize ESE instance - error -255
JET_errDatabaseBufferDependenciesCorrupted, Buffer dependencies improperly
set. Recovery failure.
---event ID:7024 Source:Service Control Manager
The Terminal Services Licensing service terminated with service-specific
error 31.
Based on what I have read here and on technet it looks like I will need to
remove and reinstall the TS Licensing service and then contact the
Clearinghouse to get the licenses re-installed... Is this the 'best' way to
handle this ?

[BigDude]

Thanks, that is an excellent (and easier option for me!). Since nothing is
changing I'll try your method first.

Will it work even though TS License service cannot start ?

If not, I beleive there was a thread here somewhere that said I could move
the sys32/LServer folder and create a new one to make the service 'start
fresh' before doing the restore. Either way it should save significant time.
I was not aware that was included in the System State...

Post by Patrick Rouse
You could also do a restore of the system state.
--
Patrick Rouse
Microsoft MVP - Terminal Server
http://www.sessioncomputing.com

Post by BigDude
I have a W2K TC/Citrix system that recently went boom. I beleive I know how
to fix it, but I wanted to confirm and ask for advice before proceeding.
Fortunately I have a few days to fix this... Our TS Licensing server recently
had an unexpected shutdown due to a power failure and a UPS service problem.
Murphy's third strike in this was that the TS licensing database appears was
corrupted by the crash soe the licensing service will not start... When I try
A service specific error 31 dialog message.
---event ID: 44 Source:TermServLicensing
General database error occurred, Can't initialize ESE instance - error -255
JET_errDatabaseBufferDependenciesCorrupted, Buffer dependencies improperly
set. Recovery failure..
---event ID: 54 Source:TermServLicensing
Can't open restored database file. A copy of the restored database file has
been saved as C:\WINNT\System32\LServer\TLS4CC.tmp. Terminal Services
Licensing will use the existing database file.
---event ID: 44 Source:TermServLicensing
General database error occurred, Can't initialize ESE instance - error -255
JET_errDatabaseBufferDependenciesCorrupted, Buffer dependencies improperly
set. Recovery failure.
---event ID:7024 Source:Service Control Manager
The Terminal Services Licensing service terminated with service-specific
error 31.
Based on what I have read here and on technet it looks like I will need to
remove and reinstall the TS Licensing service and then contact the
Clearinghouse to get the licenses re-installed... Is this the 'best' way to
handle this ?